The Lobby Fireplace at The Ballantyne, Charlotte

We Look Forward to Assisting You

Visit the concierge desk in the hotel
lobby for assistance.
(704) 248-4055


Transportation From Charlotte Douglas International Airport

Contact the concierge for transportation recommendations available to you. The Ballantyne™ does not offer a complimentary airport shuttle.

Ballantyne Area Shuttle

Enjoy complimentary transfers within one mile of The Ballantyne™. Arrive in the lobby up to 30 minutes prior to your desired departure time. Service is available on a first come, first served basis and wait times may vary with guest volume.


Complimentary valet and self-parking are available daily.

Cabana Rental

Inquire about seasonal cabana rentals at the outdoor pool at (704) 248-4055.